Picturepark Helpdesk

Symptom

You try to access your Picturepark instance and receive an error message.

Example:

Error message:

No connection could be made because the target machine actively refused it: 8080

Problem

This issue can occur if the Picturepark services are not yet fully started or isn't available (port 8080 is set per default for the search service). 

Solution

Please restart the search service and execute an IISRESET via CMD in admin mode after restarting the search service.