Symptom

You try to login as a normal user. After inserting your credentials you receive the error message: "The server is not operational"


Example:


Errormessage:

The server is not operational


Problem

The LDAP Server is not operational and Picturepark can't check your login against the LDAP.


Solution

Please check your LDAP connection credentials in the Management Console. Maybe the IP-Adress has changed?

Please contact your administrator and not Picturepark directly. This issue is causing because of a non Picturepark system.